WatchStream Moderator

WatchStream Moderator

Come join us and change the sports/entertainment world forever. MILLIONS is a social-commerce platform that allows athletes to build their own brand through our 3 core products. As hundreds of athletes continue to join our platform with growing interest in our WatchStream product, we are looking for part-time WatchStream moderators to build our dynamic product team .

Position Summary:

Are you a passionate sports fan? Do you want to work closely with elite athletes and world-renowned sports talent? MILLIONS is seeking enthusiastic moderators to focus on elevating the athlete fan experience through efficient moderation.

The moderator will be able to prompt the athlete with talking points to moderate discussions during watch streams to ensure compliance with the community guidelines, and appropriately deal with problematic users. You will work closely with the Streaming Manager/Lead Moderator to ensure all WatchStreams run in accordance to the community guidelines and provide relevant feedback of both athlete and fan user experiences

The best way to understand a MILLIONS WatchParty is to attend one! You'll get to see our current moderators live in action and understand what the role is all about. Sign up for a WatchParty here: https://millions.co/streams

Key Responsibilities:

  • Maintain the Moderation Guidelines and ensure they are being followed
  • Prompt Athletes with talking points, questions, and all relevant information regarding the live event 
  • Understand the banned user process, and track and remove previously banned users
  • Regularly feed back insights gained from community moderation into the Community team
  • Monitor event and athlete information and news to anticipate potential issues
  • Moderators are expected to stay for the full duration of the Watch Stream; the length of the Watch Stream may vary by sport, athlete, and event

This Describes You:

  • You have a passion and knowledge for sports.
  • You’re curious, a great problem solver, and creative.
  • You enjoy collaboration on ​​intricate projects and you take pride in helping to deliver value through learning solutions.
  • You’re driven: No one needs to push you to excel; it’s just who you are.
  • Able to communicate clearly and concisely, both verbally and in writing.
  • You're eager to learn, adapt and perfect your work; you seek out help and put it to good use.
  • Display a dependable, strong work ethic.
  • You’re organized and can stay on top of events and tasks

Your Experience:

  • Strong knowledge of sports and sports fan culture, as well as relevant social media/ internet culture
  • Ability to effectively communicate information and report statistics
  • Team player, detail focused and reliable
  • Good technical understanding and can pick up new tools quickly
  • Have a good knowledge of principles of customer service
  • Availability to work days, evenings, nights, as well as weekends as and when required.

What you get:

  • The opportunity to shape not just the future of sports entertainment, but also yours and ours – at a fast-growing tech company.
  • A role in which you can work with athletes and other sports personalities.
  • An experienced and proven leadership team to work with.
  • Ability to choose WatchStreams that work with your personal schedule.
  • Flexible work hours/location (remote).
  • $35 for each completed WatchStream.
  • Monthly bonuses and prizes
  • The chance for a full-time position with MILLIONS

If you're interested in being a MILLIONS Moderator please complete the following form: https://docs.google.com/forms/d/e/1FAIpQLSe4zxP9yfAxKVQDJsbC89uQmJWsVg0_EXQEOpSIB9tl9lFe0w/viewform?usp=sf_link